Privacy Policy

Sparsec Systems Limited (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect and process the following types of information:

Personal Data

Identification Data: Name, contact information (email address, phone number, physical address), and identification numbers.
Financial Data: Payment information, billing address.
Technical Data: IP address, browser type, access times, referring website addresses.

Non-Personal Data

– Information that does not identify you personally, including anonymized data.

2. How We Collect Information

We collect information in various ways, including:

Directly from You: When you provide information to us directly, such as when you create an account, request services, or contact us.
Automatically: Through cookies, server logs, and similar technologies when you use our website.
From Third Parties: From third-party service providers, business partners, and publicly available sources.

3. Use of Your Information

We may use the information we collect for various purposes, including:

  • To provide, operate, and maintain our services.
  • To improve, personalize, and expand our services.
  • To understand and analyze how you use our website.
  • To develop new products, services, features, and functionality.
  • To process transactions and manage your orders.
  • To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
  • To send you emails.
  • To find and prevent fraud.
  • To comply with legal obligations.

4. Disclosure of Your Information

We may share your information with:

Service Providers: We may share your information with third parties that perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Compliance with Laws: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.
Other Users: When you share personal information or otherwise interact with public areas of the website, such information may be viewed by all users and may be publicly distributed outside the website in perpetuity.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.

7. Your Data Protection Rights

You have the following rights under Kenya’s Data Protection Act, 2019:

Right to be Informed: You have the right to be informed about the collection and use of your personal data.
Right of Access: You have the right to access your personal data and supplementary information.
Right to Rectification: You have the right to have inaccurate personal data corrected or completed if it is incomplete.
Right to Erasure: You have the right to request the deletion or removal of personal data where there is no compelling reason for its continued processing.
Right to Restrict Processing: You have the right to request the restriction or suppression of your personal data.
Right to Data Portability: You have the right to obtain and reuse your personal data for your own purposes across different services.
Right to Object: You have the right to object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us at:

Sparsec Systems Limited  
P.O.Box 53181-00200
Nairobi, Kenya  
Phone: +254 722643964
Email: sales@sparsecsystemsltd.co.ke

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this privacy policy, please contact us at:

Sparsec Systems Limited  
P.O.Box 53181-00200
Nairobi, Kenya  
Phone: +254 722643964
Email: sales@sparsecsystemsltd.co.ke